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Privacy Policy

 

e-Bikescooter.com complies with The General Data Protection Regulation (GDPR) (EU) 2016/679.

Who we are

Our website address is: www.ebikescooter.com

We respect your privacy. It means that we are open about tracking and using the visitors’ personal data, and you can freely check what we’re doing to it.

At our e-store www.ebikescooter.com we collect:

  • Your name and surname
  • Your email address
  • Your physical address
  • Your phone number
  • The data about the browser and device you use to view the store
  • The way you navigate the store

We gather your contact details because they are necessary to accept and process your orders, and to make sure you’ve got your packages.

We gather the details of your technical equipment and on-site behavior in order to make our store more user-friendly, and to personalize our store services for you (for example, to automatically switch the store to the mobile version.)

Our store works with outer companies that help us provide the best service for you, and these third parties also use some of the personal details you’re leaving. We limit the data they can access to only what is necessary for them to perform their obligations.

  • Payment services use your credit card number, your name and surname to verify and process your payments for our products
  • Our manufacturers and stock keepers use the data of your order contents to assemble the necessary package for you
  • Postal services use your first name, last name, and physical address to arrange the product delivery for you
  • Mass mailing services use your email address to send you emails (if you have subscribed for them)

If you keep browsing our webstore after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.

If you don’t agree to these terms, please leave the website.

Cookies

When you leave a comment on our site, you have the option to save your name, email address, and website in cookies. These cookies are designed for your convenience, so you won’t have to re-enter your information when leaving another comment. These cookies remain valid for one year.

If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This temporary cookie contains no personal data and is discarded when you close your browser.

Upon logging in, we establish several cookies to save your login information and screen display preferences. Login cookies are valid for two days, while screen options cookies remain active for a year. If you select “Remember Me,” your login persists for two weeks. Logging out of your account will remove the login cookies.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and solely indicates the post ID of the article you’ve edited. It expires after one day.

Who We Share Your Data With

We use Google Analytics for website analytics.

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

Comments and their associated metadata are retained indefinitely when you leave a comment. This is to streamline the process of automatically recognizing and approving follow-up comments instead of placing them in a moderation queue.

For users who register on our website (if applicable), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time, with the exception of the username which cannot be changed. Website administrators can also access and modify this information.

Your Data Rights

If you have an account on our site or have left comments, you can request to receive an exported file containing the personal data we hold about you. Additionally, you can request the deletion of any personal data we have about you. However, this does not include data that we are obligated to retain for administrative, legal, or security reasons.

Where Your Data Is Sent

Visitor comments may be subjected to automated spam detection through Google.

Embedded Content from Other Websites

Our articles may contain embedded content, such as videos, images, articles, etc. This embedded content behaves as if you have visited the originating website.

These external websites may collect data about you, employ cookies, include third-party tracking, and monitor your interaction with the embedded content, including tracking your activity if you have an account and are logged in on that external website.

How to get my data collected deleted

You can email us at support@ebikescooter.com and ask:

  • To receive the copy of your personal details we have collected
  • To delete your personal details from our system
  • To withdraw your consent (if you previously agreed to provide us with the data, but then changed your mind)

We are doing our best to guarantee the security of your personal details while keeping and using them.

Thank you for your cooperation!