Established in 2015,Chongqing Norwich Import and Export Trade Co., Ltd,is a microenterprise mainly
engaged in cross-border ecommence ,B2B, B2C online trade. Our products cover fitness equipment, electric
scooters, hoverboard,skateboard,camping equipments and other products related to outdoor sports, daily life,
environmental protection ,science and technology. At the same time, we cooperate with other outstanding
manufacturers, aiming to sell our products to the whole world.We have a professional and efficient team,
and we believe that only by working with each other can we achieve a better future!
If you are interested in our products and would like to know further information, please do not hesitate to
contact us!
Payment
1. We accept Alipay, West Union and TT. All major credit cards are accepted through secure payment processor ESCROW.
2. If you can’t check out immediately after auction close, please wait for a few minutes and retry or contact us in time.
Shipment
1.All orders will be shipped within the promised processing time.
2.To help buyers reduce or avoid customs tax, we will write low value price on invoice. If you have any suggestion, please leave a note in order.
3.Customs Tax should be paid by buyer, Seller can not support any Customs Tax.
4.Remote Area: For Remote area, express company will charge extra ” Remote Area Fee”, please note it.
5.Delivery Time: SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
Our Statement
1) Our scooters have a number of colors.If you like the color that our website do not show,please leave a message,I will remake it for you.
2) Good after-sale service, two years free warranty.
3) All products have CE Certification.
4) Fast shipping and delivery.
5) Quick response.If you have any question, you can get response in 12 hours.
6)Products and some accessories are for life-long maintenance.the buyer will bear the transportion fee.
Our Service
1.Sample Order.
2. We will reply your inquiry in 24 hours
3. After the shipment, we will track the products for you once every two day until you get the products. When you receive the goods, test them and give us a feedback.If you have any questions , please feel free to contact us, we will offer the solution to you.
Return/Refund
1.You have 7 days to contact us and 30 days to return it from the date it was received. If the item is in your possession more than 7 days,it will be considered as used and we will not issue you a refund or replacement. Moreover,the shipping cost will be born by buyer.
2.All returned items must be in the original packaging and you must provide us with the shipping tracking number and specific reason for the return. We only accept goods sent by Post or EMS.
3.Within 7 days if you are not satisfied with our goods, you can receive the refund, but you must bear the cost of transportation goods back and forth double entry.
Feedback
We maintain quality services and strive for 100% customer satisfaction! Feedback is very important! We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
We appreciate 5-star positive feedback, It’s good for our long-term business relation. We will also send the same feedback to you.
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