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Track Order & Shipping Info
Track your order here!
You can use the button below or, log in to track directly from your order list.
We Shipping Worldwide to over 135 countries
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Shipping cost
Of course, it depends on whether you want express shipping or a tracked post package and the country of delivery. However, you can always calculate shipping live in your shopping cart.
Shipping Methods
EU warehouse: We ship with FedEx as well as UPS and PostNord
HK warehouse: We ship with FedEx as well as UPS, Hermes, Yodel
When does my order arrive?
shipping time varies by location. These are general our estimates. Each product list shows the delivery time in more detail at checkout. It depends on many factors, if a battery is inside how many Wh/Ah, and the overall size.
We ship mostly from our EU warehouses in Denmark for EU customers both with tracked postal by PostNord and express by FedEx and UPS.
Standard Delivery. Delivery from EU warehouse to EU 1-6 days
Express ( FedEx/UPS) Delivery. Delivery from EU warehouse to EU 1-2 days
Express ( FedEx/UPS) Delivery. Delivery from EU warehouse to US/CAN 1-2 days
| EU-warehouse to below zone | *EST Shipping Time Postal Service | |
|---|---|---|
| Denmark | ||
| Denmark, Sweden | 1-2 Business days | |
| Europe Zone 1- Belgium,Luxembourg,Germany,Netherland, | 2-3 Business days | |
| United Kingdom & Ireland | 2-5 Business days | |
| France,Italy,Liechtenstein,Monaco, Switzerland | 3-4 Business days | |
| Europe Zone 2 Bulgaria, Estonia, Latvia, Lithuania,Portugal, Slovakia,Slovenia,Czech Republic,Poland | 4-5 Business days | |
| Europe Zone 3 – Croatia,Romania,Greece, | 4-7 Business days | |
| Norway | 3-5 Business days | |
| Canada, United States | 10-15 Business days | |
| Australia, New Zealand | 10-30 Business days | |
| Mexico, Central America, South America | 15-25 Business days |
Max delivery time – 35 business days.
*This doesn’t include our 1-4 day processing time.
How to Track my order?
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages and we will inform you.
If you have any other questions, please contact us and we will do our best to help you out. You have the option to track your order from this link, or by logging into your order account
VAT on delivery?
For UK-Customers. You have already paid for VAT. We whip it with our GB.VAT Number. No extra fee should appear for orders at £135 or below. If more contact us and we can possibly ship DDP.
For Norway Customers. You have already paid for VAT. We whip it with our NO.VAT Number. No extra fee should appear for orders with a value of less than NOK 3000. If more contact us and we can possibly ship DDP.
How to cancel my order?
If you would like to cancel your order, please contact us immediately via our chat HERE or phone at US (620) 522-0057 or EU +45 93200057. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, big chance it can no longer be canceled. Especially if sending international. This is due to the fact, that we start making the clearance and pay the TAX and shipping for fast shipping to you.
How to change my delivery address?
If you would like to change your order delivery address, please contact us immediately via our chat HERE or phone at US (620) 522-0057 or EU +45 93200057. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, big chance it can no longer be changed. Especially if sending international. This is due to the fact, that we start making the clearance and pay the TAX and shipping for fast shipping to you.