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Payments

What payment methods do you accept?

We accept debit cards and major credit cards: Visa, MasterCard, Discover, Maestro, JCB, and American Express, and more.

 

We use Stripe as payment gateway for your credit card information

We do not save any credit card info other than the last 4 digits. Stripe encrypts all customers’ credit card numbers and stores decryption information separately, which means we and Stripe can’t see credit card numbers. Also, Stripe mandates that all online transactions take place over the more secure HTTPS network.

Invoices and VAT

When placing an order and it changes to processing you will receive an email with your invoice. 

For customers in the EU, VAT will be included in the prices you see in the shop and at checkout

Payment refunds

We refund to the original payment method
read more here

 

 

Monthly financing with Klarna read more

 

PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

PayPal is a safe, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.

  1. After viewing your items on your shopping cart page, you can click and check out with PayPal. Then you will leave our site and enter PayPal’s website.
  2. You can sign in to your PayPal account, or you can create a new one if you haven’t got one.
  3. You can use the PayPal as you want according to the on-screen instructions.

Usually, PayPal e-check will take 3-5 business days to be confirmed by PayPal.

The reasons why we suggest you use PayPal:

  • Payment is traceable. By using your PayPal account, you can trace the status of your payment.
  • When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account).
  • When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.

eBikescooter have partnered with Klarna to bring you new ways to pay at checkout. It’s a safe and simple way to get the stuff you want, when you want it.

In what countries can we offer Klarna?

The service is only for below countries:

Sweden, Norway, Finland, Denmark, Germany, Austria, The Netherlands, Great Britain and the USA.

Shop Now pay later services and with card payments in the following local currencies: AUD, CAD, CHF, DKK, EUR, GBP, NOK, SEK and USD.

 

Here’s how it works:

Step 1
Add products to your cart and select “Klarna” when you check out

Step 2
Enter a few personal details and you’ll know instantly if you’re approved

Step 3
Klarna will send you an email confirmation and reminders when it’s time to pay

Step 4
You can complete your future Klarna purchases with just one click

 

 

Pay in 30 days
Shop now and pay for only what you decide to keep. With this home try-on shopping option, get the items you want now and pay up to 30
days after shipment. No upfront payments and zero interest. Never any fees when you pay on time.

Pay in 3 interest-free instalments
Shop today and split purchases into 3 equal interest-free instalments. Zero interest and never any fees when you pay on time. Simply enter
your card details and automatic payments are taken every 30 days.

Financing
Conveniently pay for purchases over time with monthly financing. Shop for the items you need, when you need them. Simple, fast and an
instant decision at checkout. After you’re approved, manage purchases and set up automatic payments in the Klarna App.

Pay online or in the app
Review your latest purchases and make payments in the Klarna
app or online.

● Download the Klarna app: https://www.klarna.com/app
● Log in online: https://app.klarna.com/login.
● Chat with customer service: https://www.klarna.com/uk/customer-service/

 

Safe and secure
With Klarna, you are always covered through Klarna’s Buyer
Protection policy. Modern safeguards protect your information to
prevent unauthorized purchases.

Frequently asked questions
Visit our FAQ (https://www.klarna.com/uk/customer-service/)

 

About Klarna
At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than
just a way to send money. That’s why our smooth payment methods give you more time, control and joy so you can focus on the things you
love.

● 80 million shoppers are using Klarna.
● 190,000 retailers are working with us worldwide.
● We’ve been powering online checkouts for 14 years.

 

 

 

 

ENGLISH

Buy Now – Pay Later!

These Pay later terms apply between you and this store where you purchase your goods, tickets, or services when you choose Pay later as your payment method. Please note that Pay later can only be used by consumers.

When you choose Pay later, we offer you the possibility to pay on a due date 14 days from the shipment of the goods or tickets/availability date of the services or digital content. We assign our claim for payment due on your purchase to Klarna Bank AB (“Klarna”). Klarna will send you a payment instruction to pay directly to Klarna. For contact details and further information about Klarna see here.

Pay Only After You Have Received Your Order!

Klarna offers you Buyer’s Protection which means for example that you do not have to pay for the ordered goods until you have received them and that Klarna will assist you with problems related to your purchase. For more information and instructions please see here.

Costs and Fees

We charge an invoice fee of 0 € per purchase. If you are in delay, Klarna can claim for each reminder compensation for the damage caused thereby by way of a lump sum of 1.20 €. You are entitled to prove that Klarna had no or only a lower damage.

Credit Check and Handling of Your Personal Data

If you choose Pay later Klarna will assess your creditworthiness. Klarna processes your personal data in order to carry out our obligations in this agreement and for the additional purposes set out in our Privacy Notice. The Privacy Notice is available here, and on our website, and by using Klarna’s services you confirm that you have read this Notice. We process your personal data for example to identify you and perform customer analysis, credit assessments, marketing, and business development. We may also transfer your data to selected partners (such as credit reference bureaus), which may be established outside of the EU/EEA. In the Privacy Notice there is more information about our data sharing, your rights in regards to your data, how you may contact us with questions, or submit a complaint to an authority.

Download this information.

Applicable as of 26th of June 2019

 

GERMAN

Jetzt kaufen – später bezahlen!

Diese Zahlungsbedingungen gelten zwischen Ihnen und dem Shop, in dem Sie Ihre Waren, Tickets oder Dienstleistungen kaufen, wenn Sie Zahlung per Rechnung als Zahlungsart wählen. Bitte beachten Sie, dass die Zahlung per Rechnung nur von Verbrauchern genutzt werden kann.

 

Wenn Sie Zahlung per Rechnung wählen, bezahlen Sie mit einem Fälligkeitsdatum 14 Tage ab Versand der Waren, Tickets, oder bei sonstigen Dienstleistungen, dem Zeitpunkt der Verfügbarkeit der Dienstleistungen oder des digitalen Inhalts. Der Shop tritt die Forderung an die Klarna Bank AB (“Klarna”) ab. Klarna schickt Ihnen eine Zahlungsanweisung, und Sie bezahlen Ihre Bestellung direkt an Klarna. Kontaktdaten und weitere Informationen über Klarna finden Sie hier.

 

Bezahlen Sie erst, nachdem Sie Ihre Bestellung erhalten haben!

Klarna bietet Ihnen den Klarna Käuferschutz, so müssen Sie unter anderem die bestellten Waren erst bezahlen, wenn Sie diese erhalten haben und Klarna unterstützt Sie, sollte bei Ihrem Kauf ein Problem auftreten. Mehr Informationen und Details zur Vorgehensweise finden Sie hier.

 

Kosten und Gebühren

Pro Einkauf wird von uns eine Rechnungsgebühr von Euro 0 erhoben. Befinden Sie sich in Zahlungsverzug kann Klarna für jede Mahnung Ersatz für den dadurch entstandenen Schaden in Höhe von pauschal 1,20 € verlangen. Ihnen steht jeweils der Nachweis frei, dass Klarna kein oder nur ein geringerer Schaden entstanden ist.

 

Überprüfung der Kreditwürdigkeit & Datenschutz

Wenn Sie als Zahlungsmethode “Rechnung” wählen, überprüft Klarna Ihre Kreditwürdigkeit, um festzustellen, ob Ihnen eine Zahlung auf Rechnung gewährt werden kann. Klarna verarbeitet Ihre personenbezogenen Daten, um unseren Verpflichtungen aus dieser Vereinbarung nachzukommen und für die in unserer Datenschutzerklärung zusätzlichen genannten Zwecke. Die Datenschutzerklärung ist hier und auf unserer Website verfügbar, und durch die Nutzung der Klarna Dienste bestätigen Sie, dass Sie diese Datenschutzerklärung gelesen haben. Wir verarbeiten Ihre personenbezogenen Daten zum Beispiel, um Sie zu identifizieren und Kundenanalysen, Kreditwürdigkeit, Marketing und Geschäftsentwicklung durchzuführen. Wir können Ihre Daten auch ausgewählten Dritten (z.B. Kreditauskunfteien) zur Verfügung stellen, die auch außerhalb der EU/EWR ansässig sein können. In der Datenschutzerklärung finden Sie weitere Informationen über die Weitergabe von Daten, Ihre Rechte in Bezug auf Ihre Daten, wie Sie uns bei Fragen kontaktieren oder eine Beschwerde bei Ihrer nationalen Aufsichtsbehörde einreichen können.